Privacy Policy

Last updated: 30 July 2025

CreaTech Consulting (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website createchconsulting.co.za (“the Site”) or engage with our services.

By using the Site or providing your information, you consent to the terms of this policy.

1. What Information We Collect

We may collect the following types of personal information:

  • Full name
  • Email address
  • Contact number
  • Information submitted via our contact or booking forms
  • Any details you share during communication or consultations

We may also collect limited website usage data such as:

  • IP address
  • Browser type and device information
  • Pages visited
  • Date and time of access

This information helps us improve our website and maintain security.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries and appointment requests
  • Communicate with you about our services
  • Deliver software or consulting services (where applicable)
  • Improve our website and user experience
  • Comply with legal, contractual, or professional obligations

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Protection and Confidentiality

All personal information you provide is treated as confidential. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Sensitive information shared during consultations is handled with discretion and care.

4. Third-Party Services

We may use trusted third-party service providers to support website functionality and service delivery (e.g., analytics, secure contact forms, appointment scheduling). These providers only access information necessary for their functions and are required to maintain confidentiality.

5. Cookies and Analytics

The Site may use cookies to:

  • Enable core functionality
  • Remember user preferences
  • Collect anonymised site usage data (e.g., via Google Analytics)

You can adjust your browser settings to block cookies, although this may impact certain website features.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate or outdated information
  • Object to specific uses of your data
  • Request deletion of your data, where applicable

To exercise these rights, please contact us using the information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and become effective immediately. The “Last updated” date reflects the most recent revision.

8. Contact Us

If you have any questions about this policy or your personal information, please contact us here.